Engage with your customers
The right trigger and the right time on the right channel.
Transform a legacy business as the market moves, engage your users with personalized offerings, and monetize every single touchpoint.
How it works
We help you step beyond search and recommendations and leverage AI to make the emails, messages and push notifications and app or web experiences that are already parts of your processes feel more enjoyable and valuable.
Push notifications
Push notifications offer a lot of scope to send personalised notifications. You can benefit by adding strong calls to action to improve user engagement. Another element that goes hand in hand with delightful personalization is non-intrusiveness.
In contrast, emails lay unopened for a long time and might not deliver urgent information. Also, you may not be able to derive high engagement levels when compared to Push Messages.
SMS
SMS can be personalized as well, but can be obtrusive and may annoy users.
Smart assistant
Take advantage of AI to ensure that their messages are delivered to customers at the ideal time for their individual engagement patterns and in the channel that’s most impactful for each one.
Human assistant
When AI can not solve a request, the customer can be redirected to a human customer support assistant, that can take the conversation further from the point it was left off by the AI assistant.
Persuasive buying
Apply persuasive buying techniques and engage with your customers on a human-level to push the right product, at the right time, in the right place.