Hyper-personalization
for travel

The next level of travel personalization, which infuses tailored experiences with customer intelligence. Each customer is different and now more than ever they expect specialized treatment.

UIQ Hyper-Personalization is a plug-and-play hyper-personalization engine tailored for each of the travel industries, that leverages the power of proven and secure AI providers, tailored for the travel industry.

Hyper-personalization
tailored to each travel segment

Each travel product has its own particularities and a one-fits-all approach would not provide the best results, that's why we've created tailored solutions for each travel industry segment, in order to maximize the potential of Artificial Intelligence and deliver hyper-personalized product recommendations to your customers

Flights

Flights

+5% Sales
+20% Customer experience
Hotels

Hotels

+3% Sales
+18% Customer experience
Vacation Rentals

Vacation Rentals

+7% Sales
+30% Customer experience
Tours

Tours

+10% Sales
+27% Customer experience
Attractions

Attractions

+4% Sales
+19% Customer experience
Transfers

Transfers

+7% Sales
+24% Customer experience
Events

Events

+5% Sales
+18% Customer experience
Cruises

Cruises

+4% Sales
+21% Customer experience
Rent a car

Rent a Car

+5% Sales
+16% Customer experience
Travel packages

Travel Packages

+9% Sales
+25% Customer experience

Why now

Simplicity wins in an era of all-you-can-choose.

Overwhelming choices

An overwhelming number of choices

Customers are having an overwhelming number of choices in everything they do. We’ve moved from walking among 100,000 products in a 50,000 square foot store to having access to more than 10 million products on a 4-inch screen.

40% of the consumers have left a business’s website and made a purchase on another site or in store because they were overwhelmed by too many options.

Decision making

Downside on decision making

This multitude of choices has a downside on decision making. Customers are more likely to make poor decisions, be less satisfied, and switch entirely when confronted by too many options. Too much choice creates unhappiness and reduces conversion rates.

65% of consumers are more likely to buy when they receive relevant recommendations.

Benefits

Increase conversion rate
Increase conversion rate

Converting with personalized experiences would generate a significant revenue boost.

Increase direct booking
Increase direct bookings

An increase in direct bookings through your webstie and mobile apps.

Increase engagement
Increase engagement

Better-engaged online visitors that find relevant products on your landing pages.

Decrease bounce rate
Decrease bounce rate

Decreased bounce rate by providing the customer what he is expecting to find and what would be relevant for him.

Increase time spent on page
Increase time spent on page

Increased average time spent on page by personalized things to explore further.

Increase retention
Increase retention

More than 30% percent of customers who abandoned a business relationship last year did so because personalization was lacking.

An ROI from the first day

Machine learning algorithms requires time to collect data to become efficient and deliver on the promise.

With UIQ hyper-personalization you can see an instant ROI and jumpstart your AI learning cycle by importing your events history from your existing analytics provider.

Integrations currently supported with:

AI Admin Interface

Easy to integrate

We believe AI should be easy to integrate and platform agnostic. You can get up and running with UIQ Travel in just a couple of minutes.


//to declare the UIQT javascript API, you will be required
//to input the industry for which the personalization takes place
var uiqt = $(document).uiqt({
	interactionCategory: "Hotels"
});

//to initialize the UIQT API pass in your apiKey
uiqt.init({
	apiKey: "YOUR-API-KEY"
});



                				

//to get recommended items related to another item the itemId is required,
//as well as get utems recommended for a user the userId is required
//itemId and userId are strings
//results (number), represents the number of recommended items
uiqt.getRecommended({
	userId: "USERID",
	itemId: "ITEMID",
	results: 0
});





            					

//will reoder a list of recommended items for the given user,
//personalizing them and filtering them,
//based on the value of the filters and search query

//filterList - Array["string"]
//searchVal and userId - string values
uiqt.getPersonalized({
	filterList: ["FILTER1","FILTER2","FILTER3"],
	searchVal: "QUERY",
	userId: "USERID"
});




            					

//Record Interactions - use the recordInteraction function
//userId - the id of the user if it exists, string format
//sessionId - or cookieId, string format
//interactionList - an object containing the interaction type (the event)
//and the properties of the interaction
//interactionList example {interactionName: “click”,
//interactionProperties: {“id”: "hotel id", "value": "hotel name”}}
uiqt.recordInteraction({
	userId: "USERID",
	sessionId: "SESSIONID",
	interactionList: {
		interactionName: "click",
		interactionProperties: {
			"id": "itemId", "value": "itemName"
		}
	}
});




                            	

The customer owns his data

The Customer Module allows your customers to login and manage the access to their data that is being collected for full transparency and control, continuously earning their trust and creating new value propositions.

The customer is aware of what data is being collected about him while using your website or app.

The customer has control over editing, deleting or sharing information on his or her terms.

The data is being used on behalf of the customer to enhance or improve his or her experience.

Customer Module Admin